Shipping & Returns

Shipping

Prints

New Zealand & Australia

Free Shipping on all orders over $70 NZD
Flat rate $7 NZD up to $70 NZD
New Zealand ships from Auckland
Australia ships from Melbourne
Unframed Art Prints: Dispatched in 4 - 6 working days
Framed Art Prints: Dispatched in 6 - 10 working days
Orders are sent using a tracked service

Rest Of World

All orders are at a flat rate of $30 NZD
Unframed Art Prints: Dispatched in 6 - 10 working days
Framed Art Prints:  Not currently available
These orders may be subject to taxes or duty charges depending on the country
Orders are sent using a tracked service

Packaging

All of our prints are carefully put in mailing tubes, with tissue paper, and framed prints are bubble wrapped and put in custom boxes to protect your artwork during transit. We do our best to get these to you in perfect condition, if on the off chance there is any damage, we will get a replacement out as soon as possible. Please email us on hello@ledendesign.com or reach out here to organise this.

Canvas

New Zealand & Australia

Flat rate $7 NZD up to $70 NZD
Free Shipping on all orders over $70 NZD
All orders shipped from New Zealand
Framed Canvas: Dispatched in 8 - 12 working days
Orders are sent using a tracked service

Returns

Prints

14 Day Change of mind
We want you to be totally happy with your purchase, so if you feel like your print is not quite right, we offer a 14-day exchange or store credit on all print-only artworks - from time of arrival.
To be eligible for a return all products must be unused, and in its original condition with packaging. Please contact us here.

Frames

As our frames are all custom made to order, we currently do not accept exchanges. If you are unsure about framed artwork, we encourage you to contact us and we will be happy to assist.